Our story
Property care without the headaches.
Chase & Tilbury was founded to address some of the most common frustrations in the property maintenance industry: finding tradespeople you can genuinely trust, receiving inconsistent quotes, experiencing varying standards of workmanship, and having no reliable support when things go wrong.
We changed that by building a managed network of fully vetted local professionals, and by staying involved from the first call to the final sign-off. Every job is scoped, scheduled and quality-checked by our team — so you get one number to call and one team accountable for the outcome.
Today we work with property investors, private landlords, estate agents, housing associations, local councils and homeowners across London — delivering repairs, renovations, ventilation and specialist mould treatment that lasts.
10+
Years combined experience
100%
Vetted, insured tradespeople
24–48h
Emergency response window
15-day
Service guarantee on every job
What we stand for
Four values that shape every job we deliver.
Trust first
Every job is delivered by a vetted, insured pro accountable to us — not just to you.
Care for the place
We treat your property like our own. Clean workspaces, tidy finishes, respectful tradespeople.
Clear communication
One point of contact from quote to sign-off. No chasing, no surprises, no jargon.
Right first time
Backed by our 15-day service guarantee. If something isn't right, we put it right.
Our story
We stay involved from first call to final sign-off.
Our support continues throughout the entire process. From sourcing the right professional to scoping the job, managing scheduling and final quality control — we handle the moving parts so you don't have to.
Every job is logged, every visit confirmed, and every outcome reviewed. If a pro ever falls short of our standards, we step in immediately and resolve it at no extra cost to you.
Service partners
Built on long-standing relationships.
Over the years we've built strong relationships with property investors holding large portfolios, private landlords, local councils, housing associations and estate agents — all looking for a service that's quick, reliable and efficient.
Partner
Property investors
Single-source maintenance across multi-property portfolios.
​Partner
Private landlords
Fast turnarounds between tenancies and reliable emergency cover.
Partner
Local councils
Void repairs, mould remediation and compliant ventilation work.
Partner
Housing associations
Programme delivery with documented inspections and reports.
Partner
Estate agents
Pre-letting refurbs, snags and ongoing managed property care.
Partner
Commercial buildings
Planned maintenance, reactive repairs and facility upkeep.
Mission
Giving back to the community.
At Chase & Tilbury, our responsibility extends beyond the projects we
complete. That means hiring locally, training locally, and giving the next
generation of tradespeople a clear pathway to enter and thrive within the
industry.
Empowering communities
Investing time and resources in the neighbourhoods we work in.
Local opportunities
Creating real, well-paid jobs in the trades.
Local apprenticeships
Training the next generation of qualified tradespeople.
Hiring locals
Building the Chase & Tilbury team from the community we serve.